EIRP Proceedings, Vol 10 (2015)

The Contribution of the Emotional Intelligence on Social Services for the Homeless People

Gabriela Duret, Nicu Duret


Insuring the access to an adequate housing is frequently a pre-condition for the exercise of many other basic rights that any individual must gain. Lacking the access to civilized living conditions probably signifies the most serious manifestation of social exclusion. Lacking a home is synonymous to the extreme poverty, in fact, representing more than a life contingency but the extreme frame of a deficit of means and opportunities. The term ”homeless” defines a human condition which is hard to believe that someone would have problems in understanding it. However, almost everybody who uses this term uses a different definition to define it. These definitions become mere ”instruments” which justify the action or the lack of it depending on who uses it. The condition of an adult homeless person presupposes a series of attributes which define it. Therefore, the state of isolation, marginalization, alienation and social exclusion have extreme outcomes within the frame of emotional, relational and social integration. In this respect, there must be built and improved new programmes and social services for the benefit of the homeless persons. As a result of the work experience with these homeless persons I identified some stages of the adaptation to the street life. It is self-evident that the psycho-social degradation is a process and not a gradual evolution. The intervention of the specialists through the specialized services is vital for the improvement of the quality of life for these beneficiaries of welfare work. The present research develops a strategy related to the social services in Braila offered as a method of social reinsertion of the street life, especially those from the municipality of Braila.


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